Agency News

TechnoRUCS Leverages Salesforce Partnership to Drive Intelligent Customer Engagement and Digital Growth for Enterprises

Chennai, India: Enterprise IT firm TechnoRUCS has entered a strategic collaboration with Salesforce to advance intelligent CRM adoption, enhance automation, and help organizations unlock the full value of customer-centric data strategies.

Becoming part of the Salesforce Partner Network enables TechnoRUCS to deploy end-to-end Salesforce implementations, including Sales Cloud, Service Cloud, and Agentforce automation, designed to modernize customer engagement and streamline internal processes. The company expects this alliance to improve efficiency, accelerate go-live timelines, and provide enterprises with scalable tools for real-time decision-making.

“The Salesforce partnership strengthens our vision of building intelligent, connected enterprises,” said Chandra Moorthy, Founder & CEO of TechnoRUCS. “We are combining automation, analytics, and cloud innovation to help organizations achieve measurable business transformation.”

Thorsten Kunz, Group Director Digitalisation at OQEMA Group, highlighted that TechnoRUCS’s Salesforce-based architecture has enhanced visibility into customer data, improving digital collaboration across the company’s European operations.

Market observers say such alliances are increasingly vital as global enterprises shift toward AI-enabled customer experience platforms. By aligning with Salesforce’s AI ecosystem, TechnoRUCS gains the ability to introduce customized CRM accelerators, data dashboards, and industry-ready modules across sectors such as healthcare, manufacturing, and logistics.

The move also strengthens TechnoRUCS’s growth trajectory in India’s expanding enterprise-technology landscape, where CRM adoption is forecast to grow at double-digit rates over the next decade. With its Salesforce certification, the firm is positioning itself as a bridge between technology innovation and measurable business outcomes, empowering enterprises to transition from traditional systems to intelligent, insight-driven customer management.

About TechnoRUCS

TechnoRUCS provides end-to-end IT and digital-transformation solutions that enable clients to innovate, scale, and operate with agility. Its services span cloud enablement, AI-based automation, and enterprise CRM.

As a certified Salesforce partner, the company combines global delivery capabilities with strategic consulting expertise to deliver sustainable, ROI-focused digital growth.